We pack your medication in small plastic sachets we call packettes. Each packette contains the medicine for a particular date and time. Every four weeks we deliver a new Pill Pack to you. That means you take the right medicine at the right time, every time.

This service is available for anyone who takes medication. It’s designed to make managing medicines easier.

If you take medication at irregular intervals, it is best not to pack them. We can send you the medication in its original packaging which allows you to take it when you need it, according to your doctor’s directions. When you run out and need it again, call or email us and we can send a new pack in your next order.

Most medication can be packed into your Pill Pack. We obviously cannot pack creams and inhalers. However, we can include them in the parcel we deliver to you each month. We don’t pack controlled drugs or items requiring refrigeration. There are a few other medications that for various reasons, cannot be packed. Our pharmacists will always advise you if your medication is not suitable to be packed. Some items can be manually hand packed by our team. If your medicine is hand packed, there may be additional charges.

No, there is no need. Once we have received your prescriptions, we will automatically send you your Pill Pack every month.

We use the PBS (Pharmaceutical Benefits Scheme) to guide us with pricing. If you have a valid concession card you will normally pay $6.60 per medicine. We will always tell you the price of your medication before dispensing it the first time.

To be eligible for a concessional benefit, you must have one of the following concessional cards: Pensioner Concession Card Commonwealth Seniors Health Card Health Care Card DVA White, Gold or Orange Card Centrelink are responsible for issuing a Pensioner Concession Card, Commonwealth Seniors Health Card and Health Care Card. The Department of Veteran Affairs are responsible for issuing DVA Cards

We do not charge to pack or deliver if your Pill Pack contains five or more different prescription medicines and you are a Health Care Card or Pensioner Concession Card holder. If we have to manually add products which are not packed by machine, there may be a small charge. If your Pill Pack contains less than five different prescription medicines or you do not have an eligible concession card, there is a service fee of five dollars per week. This covers the cost of the packing and monthly postage.

We do not charge to pack or deliver if your Pill Pack contains five or more different prescription medicines and you are a Health Care Card or Pensioner Concession Card holder. If we have to manually add products which are not packed by machine, there may be a small charge. If your Pill Pack contains less than five different prescription medicines or you do not have an eligible concession card, there is a service fee of five dollars per week. This covers the cost of the packing and monthly postage.

For some prescriptions, it will not make a difference whether you have a Medicare Card or not. If a medication costs $38.30 (sometimes a little more) it may be subsidised by the government and a Medicare Card could make a difference to reduce the price. We will let you know if this is the case. To access concession pricing you will need a Medicare and Concession Card.

You can pay by credit card. When you are due to pay for your medication, we will email you an electronic invoice which you can pay over the internet. It is very important to make payment soon after we send the invoice to prevent delays in receiving your medication. We will not deliver your medication until it has been paid for.

Yes, Australian law requires that a pharmacy must have the original prescription before supplying prescription medication. We will not pack your medicines until we receive the original prescription. Post your prescriptions to: Pill Pack Advantage Pharmacy Morley 1/8 Progress Street, Morley WA 6062.

Yes, anytime you order prescription medicines from us that are listed on the PBS, the amount you pay contributes to your Safety Net Limit. In 2020 the Safety Net Limit is $316.80 for concession holders and $1486.80 for general patients.

Yes, of course. To ensure we continue to supply your Pill Pack on time, we strongly recommend you leave your prescriptions with us to manage. We will let you know when you are running low on repeat prescriptions so you can ensure your scripts remain up to date.

In the very unlikely event that your prescriptions are lost in the mail, we will contact your doctor to explain what has happened and request a new set of prescriptions.

If there are any changes to your medication, it is important that you contact us immediately on 1800 PILL PACK. Your doctor will need to forward us details of the change as well as any new prescriptions. If the change is urgent, there may be a small charge.

You will receive your Pill Pack three to four days before you are due to start taking the medication.

We use Fastway Couriers to deliver your Pill Pack. If you are not home when the courier attempts delivery, the courier leaves a card and takes your order to a local parcel connect agent. Take the card and your identification when you collect your parcel. You can view a short video about collecting your parcel by clicking here or watch here – https://www.youtube.com/watch?v=y0i0tzypx6w

We do not charge to deliver if your Pill Pack contains five or more different prescription medicines and you are a Health Care Card or Pensioner Concession Card holder. If it contains less than five different prescription medicines or you do not have an eligible concession card, there is a service fee of five dollars per week.

At the present time, we deliver Pill Pack within the Perth metropolitan area. We deliver from Alkimos in the north to Falcon in the south and Kalamunda in the east.

It is essential that your medicine arrives to you on time. In the unlikely event that you do not receive your Pill Pack, one of our pharmacy staff will personally deliver a supply of medicines to you (at no cost to you of course). That way, you can feel comfortable that you can take your medication at the right time, every time.

Yes, you can collect from any one of the pharmacies below. Wizard Pharmacy Banksia Grove 08 9206 1011 Advantage Pharmacy Falcon 08 9534 2644 Advantage Pharmacy High Wycombe 08 9454 5798 Wizard Pharmacy Perth Enex100 08 9226 0771 Wizard Pharmacy Perth Brookfield Place 08 6460 9509 If you choose to collect your Pill Pack from a pharmacy instead of having it delivered, you will need to liaise directly with the pharmacy you want to collect it from. Contact them on the phone numbers listed above to register. You can pay for your medication when you collect it. Pricing from store to store may vary. If you choose to have your Pill Pack delivered, it will be dispensed and supplied from Advantage Pharmacy Morley. If you choose to collect your Pill Pack from a pharmacy instead of having it delivered, you will need to liaise directly with the pharmacy you want to collect it from. Contact them on the phone numbers listed above to register. You can pay for your medication when you collect it. Pricing from store to store may vary. If you choose to have your Pill Pack delivered, it will be dispensed and supplied from Advantage Pharmacy Morley.

Our pharmacists are available from 8am-5pm AWST Monday to Friday.

Yes! We pack many non-prescription items which include multi vitamins, fish oil and paracetamol, just to name a few. Phone us on 1800 PILL PACK and tell us what you would like packed.

Pill Pack operates from a normal pharmacy. Your details are stored in our prescription database. We do not share this information with anyone other than MPS, the company that packs the medication into your Pill Pack.

We hope you love Pill Pack and never want to stop using it, however if you do, no problem. You are not locked into any contracts and we will (sadly) post your prescription repeats back to you. You may still receive a Pill Pack soon after you have cancelled your registration as these are pre-ordered. It usually takes a couple of weeks to complete the cancellation.